Accessibility Statement

Our Commitment to Accessibility

TURNER'S ELECTRIC LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website and services are accessible to all customers, including those with disabilities.

We believe that everyone should have equal access to our electrical services and information. Our commitment extends to our physical locations as well as our digital presence.

Accessibility Standards

We strive to conform to the following accessibility standards:

• WCAG 2.1: Web Content Accessibility Guidelines at Level AA
• ADA: Americans with Disabilities Act requirements
• Section 508: Rehabilitation Act requirements for federal accessibility

These standards help ensure that our website is accessible to people with various disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Accessibility Features

Our website includes the following accessibility features:

Visual Accessibility

• Alt text for all meaningful images
• Sufficient color contrast ratios (minimum 4.5:1)
• Resizable text that remains functional at 200% zoom
• Clear and consistent navigation structure
• Descriptive headings and labels

Keyboard Navigation

• Full keyboard accessibility for all interactive elements
• Visible focus indicators on all focusable elements
• Logical tab order throughout pages
• Skip navigation links to main content
• No keyboard traps

Screen Reader Compatibility

• Semantic HTML structure with proper landmarks
• ARIA labels for interactive components
• Descriptive link text (no "click here" links)
• Form fields with associated labels
• Announcements for dynamic content changes

Content Structure

• Clear and consistent page layout
• Proper heading hierarchy (h1 through h6)
• Lists properly marked up with ul, ol, and li elements
• Tables with proper headers and captions
• Language specification in HTML attributes

Multimedia

• Transcripts available for audio content
• Captions provided for video content
• Alternative text for informational images

Physical Accessibility

In addition to our digital accessibility efforts, we strive to make our physical services accessible:

• Our electricians can communicate through various methods (phone, email, text)
• Written estimates and documentation available upon request
• Flexible scheduling for customers with accessibility needs
• Service animals welcome at all job sites

Compatibility with Assistive Technology

We aim to ensure compatibility with:

• Screen readers (JAWS, NVDA, VoiceOver, Narrator)
• Screen magnification software
• Speech recognition software
• Alternative input devices

We regularly test our website with assistive technologies to identify and address accessibility barriers.

Known Limitations

Despite our best efforts, some accessibility limitations may exist:

• Third-party content or plugins may not be fully accessible
• Some PDF documents may not be fully accessible
• Historical content may not meet current accessibility standards

We are working to address these limitations and welcome feedback to help us improve.

Ongoing Efforts

We are committed to ongoing accessibility improvements:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• Monitoring of accessibility guidelines and standards
• Integration of accessibility into our development process
• Responsive to user feedback and requests

Third-Party Content

Our website may contain links to third-party websites or content. While we strive to link only to accessible resources, we cannot guarantee the accessibility of external content. We encourage third-party partners to provide accessible content.

Feedback and Assistance

We welcome feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 2 business days and propose a solution within 10 business days.

Alternative Access

If you are unable to access any information on our website, please contact us and we will provide:

• Information in an alternative format (large print, audio, etc.)
• Assistance with completing forms or requests
• Direct communication with our team
• Any other reasonable accommodation needed to access our services

Formal Complaints

If you are unsatisfied with our response to an accessibility concern, you have the right to file a complaint:

• U.S. Department of Justice: ADA Complaint Process
• Florida Commission on Human Relations: FCHR Website