Privacy Policy

Introduction

TURNER'S ELECTRIC LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our electrical contracting services. Please read this privacy policy carefully.

Information We Collect

Personal Data

We may collect the following types of personal information:

• Name: Full name of the customer or contact person
• Email Address: For communication and service updates
• Phone Number: Primary and secondary contact numbers
• Service Address: Physical address where electrical work will be performed
• Mailing Address: If different from service address
• Payment Information: Billing details for services rendered
• Project Details: Information about electrical work requested

Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide electrical contracting services, prepare estimates, and complete projects
• Communication: To respond to inquiries, send appointment reminders, and provide customer support
• Estimates and Quotes: To prepare accurate estimates for electrical work
• Marketing: To send promotional materials and newsletters (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Website Improvement: To analyze website usage and improve user experience

Who Has Access to Your Data

Access to your personal information is limited to:

• TURNER'S ELECTRIC LLC employees and contractors who need access to perform their job duties
• Authorized electricians and technicians working on your project
• Administrative staff handling billing and customer service

All personnel with access to personal data are required to maintain confidentiality.

Third-Party Sharing

We may share your information with the following third parties:

• Payment Processors: To process payments for services (e.g., credit card processors)
• Suppliers: To order materials and equipment for your project
• Service Providers: Contractors who assist in website hosting, email delivery, and analytics
• Legal Requirements: When required by law, court order, or legal process

We do not sell your personal information to third parties for marketing purposes.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain customer relationships
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Customer records are typically retained for a minimum of seven (7) years following the completion of services.

Your Rights and Choices

How to Delete Your Data

You have the right to request deletion of your personal information. To request data deletion:

• Email us at help@turnerselectric.biz
• Call us at (517) 297-5243
• Write to us at: 150 Boots Rd, Melrose, FL 32666

We will process your request within 30 days. Please note that some information may be retained to comply with legal obligations.

Other Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Object to data processing
• Data portability
• Withdraw consent

Advertising Policies Compliance

Google Ads Policy Compliance

This privacy policy complies with Google Ads requirements, including:

• Clear disclosure of data collection practices
• Transparency about how user data is used for advertising
• User control over data collection and use
• Secure handling of personal information

Microsoft Ads Policy Compliance

We comply with Microsoft Advertising policies by:

• Providing clear and conspicuous privacy notice
• Disclosing data collection and sharing practices
• Offering users meaningful choices about their data
• Maintaining appropriate data security measures

CCPA Compliance

Under the California Consumer Privacy Act (CCPA), California residents have specific rights:

• Right to Know: What personal information is collected, used, and shared
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: Exercise privacy rights without discriminatory treatment

To exercise your CCPA rights, contact us using the information provided below.

GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Our GDPR compliance includes:

• Lawful basis for processing personal data
• Data minimization principles
• Purpose limitation
• Data subject rights
• Data breach notification procedures

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure data storage systems
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: